1. Agreement to Terms

By accessing or using the Linos Ritro Travel website (linosritro.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Definitions

Throughout these Terms:

• "We," "us," and "our" refer to Linos Ritro Travel
• "You" and "your" refer to the user or customer accessing our website or using our services
• "Website" refers to linosritro.com and all related subdomains
• "Services" refers to travel arrangements, bookings, consultations, and other services provided by Linos Ritro Travel

3. Use of Our Website

3.1 Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or inhibit their enjoyment of the website. Prohibited activities include:

• Engaging in any illegal activity
• Attempting to gain unauthorized access to secure areas of the website
• Transmitting malware, viruses, or other harmful code
• Scraping, data mining, or otherwise collecting data from our website without our express consent
• Using the website in a way that could damage, disable, or impair its functionality

3.2 Account Registration

Some portions of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Travel Services and Bookings

4.1 Booking Process

When you make a booking through our website or directly with our agents, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any booking if we suspect fraudulent activity or if information provided is inaccurate.

4.2 Prices and Payment

All prices are displayed in Australian Dollars (AUD) unless otherwise specified. Prices may change without notice before a booking is confirmed. Payment terms will be specified at the time of booking. We accept various payment methods as indicated on our website.

4.3 Booking Confirmation

A booking is not confirmed until you receive a confirmation from us. We will send a confirmation via email or other specified communication method.

4.4 Travel Documentation

You are responsible for ensuring you have valid travel documentation, including passports, visas, and any required health certificates. We are not liable for any issues arising from inadequate travel documentation.

5. Cancellations and Refunds

5.1 Our Cancellation Policy

Cancellation policies vary by service and supplier. Specific cancellation terms will be provided at the time of booking. In general:

• Cancellations made 60+ days before the service date may receive a full refund less an administration fee
• Cancellations made 30-59 days before the service date may receive a partial refund
• Cancellations made less than 30 days before the service date may not be eligible for a refund

5.2 Supplier Cancellations

If a service provider or supplier cancels a service, we will attempt to provide an alternative of equal or greater value. If this is not possible, we will provide a refund as per the supplier's terms.

5.3 Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, terrorism, war, civil unrest, or pandemic.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, videos, and software, is the property of Linos Ritro Travel or our licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

• We provide our website and services "as is" without any warranty or condition, express or implied
• We are not liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our website or services
• Our total liability for any claim arising from our website or services shall not exceed the amount paid by you for the specific service giving rise to the claim

8. Indemnification

You agree to indemnify, defend, and hold harmless Linos Ritro Travel, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website or services or your violation of these Terms.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services. We do not control or endorse these third parties and are not responsible for their content, privacy policies, or practices. Your interactions with third-party websites and services are governed by their respective terms and policies.

10. Amendments to Terms

We may update these Terms from time to time. The updated Terms will be posted on our website with the "Last Updated" date. Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the revised Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New South Wales, Australia. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Sydney, Australia.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Linos Ritro Travel
42 Harbor View Drive
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8765 4321

Last Updated: June 15, 2023